Shipping and Returns
All Purple Aster Vintage items are priced in Canadian Dollar (CAD).
Processing & Shipping
Processing: Allow 3-5 business days for order processing. You will get an email confirmation when your payment has been processed, and another email once your order has shipped.
Shipping:
Canadian orders: Orders are shipped via the fastest delivery carrier, UPS or Puralator. You will receive a tracking number via e-mail when your order has shipped.
U.S. orders: Orders are shipped via Canada Post with a pre-paid duty service. Duties are calculated at checkout.
We are not responsible if a package cannot be delivered due to missing, incomplete or incorrect destination information. We do not provide refunds for packages returned to sender for any reason. Please enter the correct shipping information at checkout. If shipping information is not entered correctly before your item ships, we are not responsible for the lost package. The buyer is responsible for any additional fees that may occur such as duties or international taxes.
Shipping times vary based on location, please see "Approximate delivery times". Allow appropriate time for your package to arrive before contacting us.
Approximate delivery times:
Canada : 5-10 business days.
USA: 5-15 business days. (Note: there may be delays depending on postal strike rotations)
International: 12-30 business days.
- Factor in statutory holidays and possible postal disruptions
Return, Exchange and Cancellation Policy
Please read full item descriptions carefully, all items are FINAL SALE. We do not accept returns or exchanges. All items are vintage and handcrafted therefore sizing may vary from modern standard sizing. Sizes on some items are estimated and all measurements can be found in listings (measure an item you own and love to ensure a proper fit). Any and all flaws and repairs are listed in the description. Cancellations, exchanges and returns are not accepted.